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Core Skills
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Power Competencies
Critical thinking, Listening and writing skills, communication skills, problem solving and flexibility, creative thinking


Certifications are not necessarily expected beyond the educational and experience requirements that provide a path to success though there are several certifications that can accelerate performance and career progress - see https://www.indeed.com/career-advice/career-development/business-analyst-certifications-for-beginners

Educational Providers

Public and private 2-year and 4-year colleges, universities Bootcamps & technical Centers Certification entities such as COMPTIA, Microsoft, Google, ITIL

Ohio Median Salary


A Business Systems Analyst...

Analyzes business processes and maps workflows and methods to find ways to improve performance through information technology based process improvements. Often writes the requirements for specifications that programmers use or for use in analyzing commercially available software or a combination.

Alternative Titles

Applications Analyst, Business Systems Analyst, Computer Analyst, Computer Systems Analyst, Computer Systems Consultant, Information Systems Analyst (ISA), Information Technology Analyst (IT Analyst), System Analyst, Systems Analyst


You should be: Familiar with business processes, workflows and opportunities for automation to improve performance using analysis, engineering, information technology and other techniques Able to communicate and collaborate with business and IT personnel to identify opportunities for technology based improvements Analytical and interested in designing new ways of executing business processes