Skills
Core Skills
MS Office products, MS Operating Systems, SQL, Citrix, Oracle, VoIP, VPN, Linus, Unix, Windows Server, JavaScript, JavaPower Competencies
Teamwork, Adaptability, Customer Focus, Problem Solver, Scheduling and Coordination, Telephone Skills, Asking questions, planning and organizingCredentials
COMPTIA ITF+, A+
ITIL Foundation
Adding COMPTIA Sec+ and CISCO CCT a plus
Educational Providers
Public and private 2-year and 4-year colleges, universities
Bootcamps & technical Centers
Certification entities such as COMPTIA, Microsoft, Google, ITIL
Ohio Median Salary
$31,120
A Help Desk Specialist / Jr. Systems Admin / Desktop Tech...
A Help Desk Specialist assists end users via phone, email or in person with desktop hardware and software and user applications to resolve problems or escalate the problem to the right persons