< Back to Careers

Skills

Core Skills
Network monitoring software, security software, MS Office, Internet and Active Directory services, call center solutions, DBMS access tools, configuration management tools
Power Competencies
Teamwork, Adaptability, Customer Focus, Problem Solver, Scheduling and Coordination, Telephone Skills, Asking questions, planning and organizing

Credentials

COMPTIA A+ COMPTIA Network + COMPTIRA Security + Microsoft - MTH, MSCA, MSCA, CISCO - CCT, CCNA, CCHE,

Educational Providers

Public and private 2-year and 4-year colleges, universities Bootcamps & technical Centers Certification entities such as COMPTIA, Microsoft, Google, ITIL

Ohio Median Salary

$61,294

A Network Support Specialist...

Network Support Specialists typically perform tasks related to installing network hardware and software, providing end user support either in person or by phone, monitoring and evaluating network performance and potential security breaches, troubleshooting network problems, and backing up network data.

Alternative Titles

Computer Network Specialist, IT Consultant (Information Technology Consultant), Network Specialist, Network Support Specialist, Network Technical Analyst, Network Technician, Personal Computer Network Analyst, Systems Specialist

Qualifications

You should be: Able to evaluate network performance data Capable of performing a range of maintenance and support activities such as backups, troubleshooting connectivity issues, installing network software, WAN and LAN configuration, and analyzing security breaches to the network Able to work and communicate effectively with geographically disparate teams, in particular, end users Credentialed in network administration or related IT disciplines